Laser Engraving FAQs

What types of materials can you engrave?

We specialize in engraving a wide variety of materials, including stainless steel, aluminum, brass, copper, titanium, gold, silver, some plastics, stone, and more. If you have a specific material in mind, feel free to contact us for more details.

How much does laser engraving cost?

Pricing depends on several factors such as the complexity of the design, material, size, engraving size, engraving depth and more. Please contact us to learn more about pricing.

What products can I customize with laser engraving?

We offer customization on a range of items such as stainless steel tumblers, custom jewelry, industrial parts, tags, promotional items and more. If you have a unique project in mind, let us know, and we’ll work with you to bring it to life.

How long does the engraving process take?

For most custom orders, turnaround time is typically 3-5 business days once the project has been approved for production. For larger or more complex projects, timelines may vary. Rush orders may be available upon request for an additional fee.

Can you engrave logos or custom designs?

We engrave logos, custom text, and intricate designs on most materials. Simply provide us with the file (preferably in vector format), and we’ll work with you to ensure a high-quality engraving. We also offer design services in the event you do not yet have a design file.

Do you offer bulk discounts for larger orders?

Yes, we provide discounts for bulk orders. If you’re looking to order a large number of items (such as promotional products or parts), please reach out to us for a customized quote.

Do you offer shipping or local pickup?

We offer both nationwide shipping and local pickup from our home-based business in Pasadena, Texas. For many projects, we can handle everything remotely, eliminating the need for in-person visits. Contact us to learn more.

How do I care for my engraved products?

For metal products, simply clean them with a soft cloth and avoid abrasive cleaners. For items like jewelry, we recommend storing them in a dry place when not in use to prevent tarnishing. For more specific care instructions, feel free to ask us about your particular item.

Can you engrave firearms?

At this time, we do not engrave firearms.

Do you offer gift packaging for custom orders?

Yes, we can provide custom gift packaging for items like jewelry, tumblers, and other personalized gifts. Please let us know if you'd like gift packaging included with your order.

What file formats do you accept for custom designs?

We prefer vector files (such as .AI, .SVG, or .EPS), but we can also work with high-resolution images in formats like .PNG or .JPEG. If you’re unsure about your file format, contact us and we can guide you through the process.

Can you engrave on items I already own?

Yes, we can engrave on personal items that you provide, depending on the size, weight and material. Please contact us with details about your item, and we’ll let you know if it’s possible.

What is the smallest / largest can you engrave?

Sizing is dependent on a few factors:

Object size: The size of the object determines if the object can fit in the machine in order to be engraved and measured by length, width and height.
Length: ~.25" min. / ~36" max.
Width: ~.25" min. / ~18" Max.
Height: ~.25" min. / ~12" max.
Keep in mind these are general specifications and the shape of the object also plays a factor.
Engraving size: 7.8 x 7.8" Max.

What is the difference between laser markeing, etching and engraving?

Laser marking, laser etching, and laser engraving are all techniques used to create permanent marks on a variety of materials, but they differ in their mechanisms, depth of material penetration, and the types of marks they produce. Below are the key differences between these processes:

Laser Marking: Surface-level process with no material removal, primarily altering the material’s color for clear, non-invasive marks. Suitable for a wide range of materials and applications, including part identification and barcoding.
Laser Etching: Involves shallow material removal, producing a slightly raised or indented surface. Ideal for marking metals and ceramics with moderate durability.
Laser Engraving: The most invasive process, removing significant material to create deep, tactile marks. It offers the highest durability and is commonly used for permanent, heavy-duty applications.

Which Payment Methods Do You Accept?

We accept cards from the following card issuers:

Visa
Mastercard
American Express
JCB
China Union Pay
Discover
Maestro
Visa Electron
V pay
Mobile Wallets: Apple, Samsung, Google Pay